Lately I've had a lot of questions from new customers regarding Factory Games and our policies and practices, so here is the Official Factory Games FAQ. Please feel free to email me with any other questions you might have.
1. What is Factory Games?
Factory Games is a Blog-based business, sort of a new twist on the online retail store. In fact, what we do is more or less exactly the same thing as Our Esteemed Competitors do but we try to give it a more personalized, local touch because we've always felt that being a part of the gaming community in Atlanta is essential for the hobby (and the industry) to thrive. This is not a fly-by-night, selling out of the basement sort of operation- we are fully licensed for business in Dekalb County and are responsible for sales and use tax just like any other business. We pride ourselves on being able to offer a terrific, competitive discount (30-35% off retail on most products, not including 7% sales tax for Georgia residents) and also on the ability to get out and personally deliver games to your game groups, workplaces, meetings, and gatherings.
2. How do I place an order and how can I pay for it? How can I get it delivered?
Easy- just email factorygames@bellsouth.net. Alternately, you can call 404-839-0664 but please email a followup as well. We can take cash, checks, money orders and Paypal (factorygamesatl@yahoo.com- please note that it's a slightly different address until further notice). Paypal payments will incur a 3% upcharge tacked on by those pirates. Deliveries can usually be handled on friday afternoons/evenings and weekends. We're usually at the Mercer Meeples meetup on Thursday nights so that's always an option. Please arrange a delivery method when you order, we'll do our best to get it to you as soon as possible. Mail delivery is possible for an extra fee, and yes, we do ship out of state for a nominal and fair postal rate.
3. Is X in stock where X=product?
Again, just email for more information. If we don't have it on hand, we'll get it for you. Typically we can have most items in your hands within 3-7 days depending on availability. Whether you're into RPGs, CCGs, miniatures, or any other type of hobby game- we can get it for you and usually at the stated discount levels.
4. Will there be a storefront?
We're still working on it...that's the long-term goal of course, to re-establish what was destroyed at Atlanta Game Factory. There are several options that are out there, but please bear in mind that it's a slow process. For now, we're a "virtual" storefront and all I can say is that it's definitely better than being out of business!
5. What happened at Atlanta Game Factory, anyway?
Watch chapter 3 of the "Twin Peaks; Fire Walk With Me" DVD and all will be explained.
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Factory Games